Privacy Policy

1. Information we collect

• Contact and profile details you provide, such as name, email, phone, and household information.
• Booking and service information, including requested dates, notes, and communication preferences.
• Technical data like browser type, device information, pages visited, and basic usage analytics.

2. How we use information

• Provide and improve childcare and educational services.
• Respond to inquiries and customer support requests.
• Process bookings and related service communications.
• Maintain website reliability, security monitoring, and abuse prevention.

3. Legal bases and consent

Where required by applicable law, we process personal information based on consent, contract performance, legitimate interests, and legal obligations.

4. Sharing information

We may share information with service providers that help operate the website and deliver services, such as hosting, scheduling, payments, and communications tools. We may also disclose information when required by law or to protect rights and safety.

5. Cookies and analytics

We may use cookies and similar technologies to improve user experience, remember preferences, and understand site usage. You can manage cookies in your browser settings.

6. Data retention and security

We retain personal information only as long as needed for business, operational, and legal purposes. We use reasonable safeguards to protect personal information, but no method of transmission or storage is completely secure.

7. Your privacy rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to withdraw consent where processing is consent-based.

8. Child privacy

Our services are intended for adults responsible for childcare decisions. We do not knowingly collect personal information directly from children through the website without appropriate consent and lawful basis.

9. Changes to this policy

We may update this Privacy Policy from time to time. Updates are posted on this page with the revised effective date.

10. Contact

For privacy questions or requests, contact us through the website contact form.